Key details

About the Hotel

Upper Frog Street, Tenby, SA70 7JD

Close to the beach

Great

8.5

/10

4.0

4.4

Loved by The Normandie guests

Delicious meals

Helpful staff

Perfect location

Spacious room

"Dinner in the pub downstairs was really delicious."

Joanne from Canada

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"location was fantastic right in the heart of town inside the castle, there is a garden area for you to sit with tv and heaters"

Baker from United Kingdom

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"Large spacious bedroom with ensuite, comfy bed plenty of tea/ coffee and milk provided in the room."

Sharon L from United Kingdom

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Cosmopolitan bar and restaurant with rooms in Tenby

Amenities

The Normandie has a garden and sun terrace for outdoor relaxation. Free WiFi is available throughout the non-smoking building. The property offers a bar, a restaurant, and provides invoices for business stays.

Rooms

Each of the 6 rooms is individually decorated and has a private bathroom with a power shower. Rooms include tea and coffee making facilities, a TV, and a hairdryer. Breakfast is not served at the hotel.

Dining

The Normandie is a former coaching inn with a bar and restaurant. The Normandie Restaurant offers a seasonal menu made with fresh, local produce. The bar serves a range of beverages and snacks.

Location

The Normandie is 500 metres from Tenby's Harbour Beach. Tenby Castle and Tenby Railway Station are both a 5-minute walk away. The hotel is surrounded by the scenic Pembrokeshire coastline.

Services

The Normandie provides on-site parking for guests. An invoice is provided upon request for business stays. Heating is provided in all rooms.

Highlights

Location: 500m from Harbour Beach and 5 min from Tenby Castle

Rooms: 6 individually decorated rooms with power showers

Dining: Seasonal menu using fresh local produce at Normandie Restaurant

Services: On-site parking and invoice provided

Amenities: Garden and sun terrace

History: Former coaching inn

“Location is key at this hotel, placing guests within easy reach of Tenby's shops, bars, and beaches. Rooms appear well-maintained, with thoughtful touches like replenished coffee, tea, and water. It seems a solid choice for those prioritizing convenience and comfort in a central setting.”

Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Double Room

2 persons

1 Double bed

Bathtub

Heating

room details

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Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.5/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Safe deposit box
No pets allowed

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Sun terrace
Garden area

Room features

Heating
Tea and coffee facilities

Room decor

Carpeted floor

The Normandie Location

Upper Frog Street, Tenby, SA70 7JD

Map view

City landmarks

Golf Course

Tenby Golf Club

3000 ft

Landmark

Silent World Aquarium

5300 ft

Landmark

St Catherine's Fort

2200 ft

Landmark

Trefloyne Golf Club

1.3 mi

Landmark

Kiln Park

1.0 mi

Nearby

Castle

Tenby Castle

1100 ft

Museum

Tudor Merchant's House

1100 ft

Gallery

Tenby Museum and Art Gallery

1200 ft

Island

St Catherine's Island

1200 ft

Church

St Mary's Church

400 ft

Event hall

De Valence Pavilion

100 ft

Gallery

White Lion Street Gallery

400 ft

Church

St. Julian's Church

900 ft

Beach

Castle Beach

1100 ft

Upper Frog Street Cobourg Shop

Llewellyn's Gallery

100 ft

1 Cheltenham House Tudor Square

Pottery Shed Cafe

600 ft

Church

St Johns Church

800 ft

White Lion Street

1100 ft

Tenby Harbour

2000 ft

Harbour

Tenby

700 ft

2 Pier Hill

Harbour Beach

1100 ft

Restaurants

Fecci's Fish & Chips

500 ft

Lower Frog Street Oxford House

Tenby Indoor Market Cafe

100 ft

Upper Frog Street High Street

Nora's Kitchen

200 ft

High Street Tenby Market (Indoor Market)

Indie Burger

300 ft

17 Upper Frog Street Unit 1

Bali Hai

300 ft

Bali Hai Upper Frog Street

Park RD Fish and Chip Shop

1300 ft

1 Upper Park Road

Pipers Fish and Chips

400 ft

St. Georges Street

The American Diner

700 ft

5 White Lion Street

Explore Tenby

Local Highlights

St Mary's Church

5 minutes' walk

A historic church featuring stunning architecture and beautiful stained glass windows. Ideal for history and architecture enthusiasts.

Tenby Castle

4 minutes' walk

An impressive medieval fortress with panoramic views of the coastline. The site showcases fascinating local history.

Tudor Merchant's House

4 minutes' walk

A restored merchant's house offering a glimpse into 15th-century life. Features engaging exhibits and free admission on select days.

Silent World Aquarium

20 minutes' walk

An underwater adventure showcasing local marine life, including touch pools and feeding experiences. Great for families.

Tenby Beach

5 minutes' walk

A scenic beach perfect for sunbathing, swimming, and beach sports. Lifeguard services available during the summer.

Monkstone Beach

10 minutes' drive

A stunning spot for water sports and coastal walks. Home to beautiful scenery, ideal for thrill-seekers and nature lovers.

Wellness Spa Day

15 minutes' drive

Relaxing spa services are just a short drive away. Ideal for a day of pampering after your adventures in Tenby.

Tenby Indoor Market Cafe

1 minute' walk

A cozy cafe offering homemade meals with local ingredients. Popular for breakfast and lunch; vegetarian options available.

Fecci's Fish & Chips

2 minutes' walk

A local favorite for traditional fish and chips in a casual setting. Known for its sustainably sourced seafood.

Bali Hai

1 minute' walk

An inviting restaurant serving delicious Asian cuisine. Famous for its sushi and colorful dishes; reservations recommended.

Indie Burger

1 minute' walk

A trendy spot for gourmet burgers with a variety of toppings. Perfect for casual dining; gluten-free options available.

The Coliseum

10 minutes' walk

A lively venue featuring live music, cinema, and special events. Check the schedule for family-friendly movie nights.

Tenby Arts Festival

10 minutes' drive

Annual festival showcasing local artists with exhibitions and performances. A great way to experience the local culture.

Tips on navigating the city

City Centre
Tenby 3 min · 700 ft
Airports
Swansea (SWS) 139 min · 57.3 mi
Cardiff (CWL) 216 min · 89.4 mi
Train
Tenby Railway Station 5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-23:00

Check-out

until 11 am

Internet

Wireless internet is available in public areas for free.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Guests frequently highlight the hotel's excellent central location in Tenby, making it easy to walk to town and nearby car parks. The spacious rooms are often described as clean and modern, and some appreciate the convenience of tea making facilities. Some guests in rooms above the pub have noted noise on certain nights, but many find the rooms well-insulated. You can enjoy a drink or meal in the big bar and restaurant, as well as the suntrap garden with music within the castle walls.

Review score

Based on 6 verified reviews

8.7 /10

Great

100%

Recommend

Staff

9.5/10

Location

9.4/10

Free Wi-Fi

8.3/10

Facilities

8.5/10

Pros

Great location

Generous room size

Personal service

Cons

Noisy bar

Zoe from Australia

Single

Double Room

3 nights in November 2025

Reviewed: February 12, 2026

9.4/10

Excellent Stay!

excellent location great price clean room

The location was excellent! The price was really great, especially considering the central position. The room was super clean and cozy! I will definitely consider visiting again soon.

The bathroom had a little damp, seemingly due to the extractor fan being off.

Service

10/10

The staff were amazing and were pretty good customer service expectations. They carried my bags upstairs, and as a solo traveler, I felt very looked after. Thank you for all your help!!!

Dining

9/10

The food was lovely and the restaurant was an absolute treat. I found the bar a joy because I could have a drink and the staff were friendly. It was tasty!!!

Facilities

9/10

Nothing beats walking down the stairs into a bar! The beer garden was a great bonus. I did love the hotel's setting over a pub too.

Location

10/10

The hotel was in a superb location with an excellent central position. It was nice to be able to walk everywhere, and there were so many places nearby. I was impressed!!!

Rooms

9/10

The room was spacious and comfortable and it was very clean. It was modern, well-equipped and spacious with a very clean and good bathroom. I enjoyed it so much.

0 Helpful

Jordan from United Kingdom

Single

Double Room

3 nights in November 2025

Reviewed: January 06, 2026

9.2/10

surprisingly spacious rooms

warm welcome spacious room great location

The staff greeted me warmly upon arrival. the room was quite large, and the bed was comfy. its location offered immediate access to nearby pubs and restaurants. The convenience was AMAZING!!!

The soundproofing could use some improvement. Noise from outside was noticeable.

Rooms

9/10

The room was very big with enveloping couches. The bed was comfy. the provided coffee, tea, and biscuits were a nice touch upon arrival. i definitely recommend it!!!

Dining

10/10

i had dinner. the food and service were really good. the bar offered a nice little beer garden with a really good pint. i was very satisfied.

Service

9/10

The staff were friendly and helpful. They even decorated the room when i mentioned a special occasion. they updated the refreshments daily, with milk, biscuits, and water. the service was really nice!!!

Facilities

8/10

The multi-story car park was just a few minutes walk away, very convenient. the hotel provides easy access to a nearby pub. This allows for immediate entertainment. i found everything very functional.

Location

10/10

the hotel is right in the centre, a very central location. one can walk out the door and be in the middle of town, close to everything. i found it perfect.

0 Helpful

Rob from United Kingdom

Single

Double Room

3 nights in August 2026

Reviewed: October 01, 2025

9.3/10

Excellent Central Stay!

good location friendly staff clean room

The staff were helpful. I loved the very good location, super close to everything. The hotel is right in the centre! My room was super clean. I found everything about the hotel to be a solid 10/10.

Facilities

9/10

The hotel provides tea, coffee, water, and biscuits in the rooms. Guests really appreciate this service. The hotel also has a nice courtyard. The courtyard is very pretty at night.

Location

10/10

The hotel is in the heart of the town. The location is very close to the main multi-story car park. It is an easy walk to cafes, shops and harbour. I could easily walk to many restaurants

Rooms

9/10

My room was a good size and very clean. I found the bed comfortable. The bathroom was also spacious. The room included nice touches.

Dining

9/10

The hotel bar provided good service. The food offers great value. There is an amazing pub under the hotel, and it serves the best food and drinks around. The pub is very popular with locals.

0 Helpful

Sawyer from United States

Single

Double Room

3 nights in August 2026

Reviewed: September 20, 2025

7/10

Acceptable City Center Hotel

central location friendly staff tasty food dated bathroom dead insects broken blinds

The hotel is in a great central location, near the main street. The staff were friendly, especially Corey and Olive! The restaurant food was tasty. I thought that was great.

My bathroom was dated, it had some poor finishes around the bath. I found a number of dead insects on the top of the sash windows! Some parts of the blinds were broken and missing.

0 Helpful

Amelia from United Kingdom

Family with children

double room

3 nights in June 2026

Reviewed: July 19, 2025

8/10

friendly staff good menu

The staff were friendly and helpful. the bar and restaurant had a nice atmosphere with a good menu. the food was really tasty. I loved the soup. the location was ideal, close to the beach.

The shower didn't work properly. It was a minor inconvenience though.

0 Helpful

Lily from United Kingdom

Single

double room

3 nights in June 2026

Reviewed: June 22, 2025

9.0/10

central gem

helpful staff amazing staff solo traveller excellent customer service

the staff carried my bags upstairs, which i appreciated as a solo traveler. charlie and luke were especially fantastic. elayne jackson offered excellent customer service.

the room at the front overlooking the street had some noise on friday and saturday nights. the street noise was loud when the window remained open because of the weather.

Location

10/10

the hotel enjoys a central location in town enabling easy access to many facilities. pubs and restaurants are very close making it convenient. the hotel is only a few minutes walk to the beach.

Dining

9/10

the bar and restaurant looked nice and provided a good choice on the menu. the restaurant food was lovely for dining. i recommend visiting the beer garden for a drink.

Rooms

8/10

the room was big and met our needs. it was generally clean and tidy offering a comfortable bed. the windows provided light into the rooms from the street.

0 Helpful

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